Version: 2026.08.1

Terms of Use

These Terms of Use govern access to and use of the WorkToCloud platform and related services (the «Service»), owned by Worktocloud S.L. (Tax ID B66295445), Avda. Santa Eulalia, 367, 08224 Terrassa (Barcelona), Spain. Access, registration or use of the Service constitutes full acceptance of these terms.

1. Service provider

Provider: Worktocloud S.L. Contact: info@worktocloud.es and administracion@worktocloud.es.

2. Acceptance and capacity

The user declares being at least 18 years old, legally capable of contracting, and having read and accepted these terms. Failure to accept prevents use of the Service.

3. User roles

• Manager (client): individual or legal entity holding the business account; contracts the Service, configures the organization, billing and permissions.
• Worker: person linked to a manager account; uses client applications under employer instructions.
• Middle management: user with delegated permissions for partial team or data supervision, without being contractual holder of the Service.

4. Description of the Service

WorkToCloud is a B2B SaaS platform that may include, depending on subscription and configuration:

• Office (desktop): productivity measurement, screenshots, keyboard/mouse activity level (not keystroke content), active window titles and application usage statistics.
• Security / Sales (mobile): geolocation, call metadata (not conversation content), NFC reads and related commercial or security features.
• Web Office: dashboards, reports, project and team management.
• Statistics and reports on activity and performance.
• Billing and Verifactu: electronic invoicing and compliance when enabled.
• Labor management (if enabled): collective agreements, contracts, public holidays, calendars and incomplete-data alerts visible to authorized managers and middle management.
• Partner program and operational, commercial or service notifications.

5. Licensed modules and add-ons

Available features and personal or employee data processed depend on the license and add-ons contracted and activated for each client. Worktocloud S.L. does not process data for purposes inherent to a module that is not contracted or active for that account.

The client configures which modules and permissions apply to each worker or user. By way of guidance, depending on subscription:

• Office: desktop productivity data (screenshots, keyboard/mouse activity level without keystroke content, active window titles, applications, comments, operating system and device information).
• Security / Sales (mobile): geolocation, call metadata (not content), NFC reads.
• CRM Pack (wtccrm): commercial and customer management data; enables Verifactu Basic compatibility.
• Verifactu Basic / Verifactu Pro: e-invoicing data required by Spanish tax regulations (AEAT); Verifactu Pro adds, as contracted, applications, templates, languages and API quotas.
• Labor management: collective agreements, employment contract metadata, public holidays and calendars, multi-site territories, incomplete-data alerts (visible only to authorized managers and middle management) and labor identifiers configured by the client.

Data not belonging to an inactive or non-contracted module is not processed for that module's specific purpose.

6. No employment relationship

Use of the Service does not create any employment, agency or dependency relationship between Worktocloud S.L. and worker users. Any employment relationship exists solely between the client (manager) and its employees or contractors.

7. Client obligations regarding monitoring and privacy

The manager must clearly and in advance inform workers about activated monitoring and time-tracking tools, their purpose, scope and recipients, and obtain consent or another lawful basis under GDPR (Art. 6) and applicable Spanish labor law (Workers' Statute, collective agreements, working-time records and sector rules). Worktocloud S.L. does not replace the employer's legal compliance.

8. Accounts, access and security

• Only one personal account per person is allowed unless expressly authorized.
• The user is responsible for safeguarding credentials and for activity under their account.
• Worktocloud S.L. may suspend or block accounts for breach, fraud, non-payment, security risk or unlawful use.

9. Inactivity, suspension, cancellation and data retention

• Accounts inactive for more than one (1) year may be cancelled.
• Suspension freezes access and recurring billing until regularization or reactivation.
• After cancellation or contract end, operational productivity and monitoring data may be kept for up to 12 months, then deleted or irreversibly anonymized. Irreversibly anonymized data may be kept in aggregated form for internal Service improvement, quality and security without reasonable re-identification. Worktocloud S.L. does not disclose identifiable personal data to third parties for their own purposes unrelated to the Service.
• Tax-related data will be retained for 4 years under Spanish tax rules (AEAT).
• Commercial and accounting records will be kept for 6 years under Commercial Code Art. 30.
• Working-time records and labor data required by law will be kept for applicable statutory periods.

10. Pricing, billing and payments

Prices are in euros unless otherwise stated. The client authorizes agreed recurring charges. Card data is tokenized and processed through certified payment providers; Worktocloud S.L. does not store full PAN when the provider handles secure storage.

Unjustified non-payment, after 15 days from invoice due date or subscription start, accrues monthly interest of 4% on the amount due until paid, without prejudice to contract termination. Disputed items must be paid separately from undisputed amounts.

11. Limitation of liability

The Service is provided «as is» within legal limits. Worktocloud S.L. does not guarantee labor outcomes or absolute uptime. Except for wilful misconduct or non-limitable liability, Worktocloud S.L.'s maximum liability to the manager for direct damages arising from the Service is limited to fees paid by that manager in the last active month.

12. Intellectual property and confidentiality

Software, trademarks, documentation and Service content belong to Worktocloud S.L. or its licensors. Unauthorized reproduction is prohibited. Each party shall keep confidential non-public information accessed through the Service.

13. Cancellation by the user

The manager may cancel by email with subject CANCELAR CUENTA to administracion@worktocloud.es or via platform options. After cancellation, data may remain in backups for up to 90 days for technical propagation reasons.

14. Communications

The user consents to operational, billing, security, update and, where applicable, commercial communications by email or other enabled channels, with opt-out rights where legally available for non-essential messages.

15. Changes to these terms

Worktocloud S.L. may amend these terms with reasonable prior notice. Versioned documents require renewed acceptance on login for manager users. Continued use after effective date constitutes acceptance unless the account is cancelled.

16. Governing law and jurisdiction

These terms are governed by Spanish law. Disputes shall be submitted to the Courts of Terrassa (Barcelona), Spain, waiving any other venue except mandatory consumer rules.